Terms of Service

Last Updated: October 4, 2024

Welcome to 14Kadena.com. By accessing or using our website, you agree to be bound by these Terms of Service ("Terms"). Please read them carefully.

1. Acceptance of Terms

By using 14Kadena.com, you agree to these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our website.

2. Changes to Terms

We reserve the right to modify these Terms at any time. We will always post the most current version on our site. By continuing to use 14Kadena.com after changes become effective, you agree to the revised Terms.

3. User Accounts

3.1. You may need to create an account to use some features of our site. You are responsible for maintaining the confidentiality of your account information.

3.2. You are responsible for all activities that occur under your account.

3.3. You must be at least 18 years old to create an account.

4. Product Information

4.1. We strive to provide accurate product descriptions, but we do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free.

4.2. We reserve the right to modify or discontinue any product without notice.

5. Pricing and Availability

5.1. All prices are listed in U.S. dollars and are subject to change without notice.

5.2. We reserve the right to limit quantities of any product.

5.3. Despite our best efforts, a small number of items may be mispriced. If we discover a mispricing, we will contact you for instructions or cancel your order and notify you of such cancellation.

6. Orders and Payment

6.1. We reserve the right to refuse or cancel any order for any reason.

6.2. Payment must be received prior to shipment of any order.

6.3. By placing an order, you warrant that you are authorized to use the designated payment method.

7. Shipping and Delivery

7.1. We currently ship only within the United States, including Alaska and Hawaii.

7.2. Delivery times are estimates and not guaranteed.

7.3. Risk of loss and title for items purchased pass to you upon delivery of the items to the carrier.

8. Returns and Refunds

8.1. Currently we do not accept returns on our gold chains. We carefully inspect each chain before shipping and photograph and/or video record the process for every order to ensure the merchandise is free of defects. If we need to clarify anything regarding your order we will contact you before shipping to ensure order accuracy.

8.2. Exchanges are not guaranteed, however if you would like to exachange a chain within 30 days of receiving it, you may contact us at sales@14kadena.com to inquire. You may be required to pay for return shipping and up to a 20% restocking fee in addition to the price difference.

9. Intellectual Property

9.1. All content on 14Kadena.com, including text, graphics, logos, and images, is our property and is protected by U.S. and international copyright laws.

9.2. You may not use our intellectual property without our express written consent.

10. User Content

10.1. By posting content on our site (such as product reviews), you grant us a non-exclusive, royalty-free, perpetual, irrevocable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content worldwide.

11. Disclaimer of Warranties

11.1. 14Kadena.com and all information, content, materials, and products are provided on an "as is" and "as available" basis, without any warranties of any kind, express or implied.

12. Limitation of Liability

12.1. 14Kadena.com shall not be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

13. Indemnification

13.1. You agree to indemnify and hold 14Kadena.com harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms or your violation of any law or the rights of a third party.

14. Governing Law

14.1. These Terms shall be governed by and construed in accordance with the laws of California, without regard to its conflict of law provisions.

15. Dispute Resolution

15.1. Any dispute arising from these Terms will be resolved through binding arbitration conducted in California.

16. Severability

16.1. If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect and enforceable.

17. Contact Information

For any questions about these Terms of Service, please contact us at sales@14kadena.com.

By using 14Kadena.com, you acknowledge that you have read these Terms of Service, understood them, and agree to be bound by them.